Pre-Opening Support
A SOHO consultant helps you create an action plan to successfully launch your property. Walk away with
standards for People, Process, and Products, as well as a set of requirements for all equipment and
expertise. Work is conducted both on and off-site via emails and video conferencing, and follow-up visits are
conducted for up to 6 weeks after.
How does it works?
An initial visit by a SOHO consultant will help review the scope of work and assess the site. After an initial feedback is offered to you, a critical path is established for the property to work through to the opening date.
Follow up visits will continue up to 6 weeks post opening to assist in the complete training of the housekeeping team.
The work can be conducted both on site and off site via emails and phone calls.
Who is it for?
● Pre-opening support is an essential tool for property management to use prior to the appointment of
the executive housekeeper.
● Critical decisions such as layout, FF&E, machinery and equipment options, procurement, setup of mock-up room and department of housekeeping can be made easily with SOHO. Once the management takes over, preparation and initial work is then handed over.
What is the core benefit this service provides?
With SOHO’s extensive pre-opening experience, pre-opening housekeeping issues can be avoided. A smooth and efficient opening can be ensured with out clear plans and a comprehensive critical path to continue on once appointed.
How long does it take?
Our services can be customised to suit the individual needs and requirements of your property or our job contract.
How will your housekeeping teams and functions benefit from this service?
We will ensure your property opening is smooth, efficient and cost-effective. Ours is a professionally
structured housekeeping setup with optimum manpower and our staff is well-trained so you can rest assured.
How will your housekeeping teams and functions benefit from this service?
● Initial budgeting
● Rooms and public areas
● Back-of-the-house operations
● Sourcing and procurement
● Assistance in uniform designing and tailoring
● Manpower structure and review with job description
● Housekeeping operation Imanuals
● Laundry management
● Linen room and uniform room management and operating procedures
● Guidance in takeover from the project management team
● Assistance in hiring of housekeeping management team
● Assistance in landscaping and horticulture management
● Assistance in spa management
● Assistance in outsourced job contracts
A complete detailed list can be provided upon proposal.